Free Microsoft Fundamentals MS-900 Actual Exam Questions
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A user has identified a new issue while workingwith an app. When the user attempts to create a
support request, the following message displays:
You need to determine the cause of the error message.
What is the cause?
C/D? The error points towards permissions, so if the user can’t submit a support request, it’s probably because they’re not in the global admin role required for that action.
C/D? The message looks like it’s about permissions rather than the account or license itself, so I’m thinking the user might not have the right admin role to submit support tickets. If it were about the company’s support plan (Premier), I’d expect a clearer note on that. So probably C is more likely since global admin role usually has all support rights.
You use Microsoft Intune for device management. You must determine how many devices run each
operating
system.
You must launch Intune and navigate to theMobile Appsblade.
Select the correct answer if the underlined text does not make the statement correct. Select “No
change is
needed” if the underlined text makes the statement correct.
D/C? I agree Mobile Apps is about apps, so that’s out. Device Configuration and Compliance focus on policies, not OS counts, so A and B don’t fit. Devices blade definitely lists the devices and their OS types. I’m pretty sure it shows at least the OS family (like Android, iOS, Windows), which meets the question’s need to determine how many devices run each OS. So no change needed if it said Devices instead of Mobile Apps.
Mobile Apps is definitely the wrong place for OS info, so A and B seem off too. But does Devices give a full OS breakdown or just basic counts? That part’s still fuzzy to me.
HOTSPOT Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No. 
This one’s a bit tricky to judge just from the image. The statements seem focused on Microsoft Defender Advanced Threat Protection features, but some of the wording feels a bit vague or overlapping. Like, the one about being able to view standalone alerts separately-depends on how you look at it technically. Overall, they expect you to know specific functionality inside MS Defender ATP console rather than general concepts. Not sure if all the Yes/No options fully capture the nuance here or if there’s some room for interpretation based on settings or versions.
A business acquaintance from another company sends you a document that is encrypted by Azure Information Protection (AIP). You are unable to open the document because the user account cannot be authenticated by the company’s Azure Active Directory. You need to access the document. What should you do?
B imo, enabling IRM on Office might let you open protected files without Azure AD auth.
A/C? If the problem’s with Azure AD auth, RMS for individuals might help bypass that, but upgrading to AIP for Office 365 could also add necessary decryption rights for your account.
DRAG DROP A furniture distribution company uses Microsoft 365. The company would like to optimize employee interaction In Microsoft Teams company wide You need to determine a solution. 
I get why C is popular, but I’m wondering about scalability. If the company grows really fast, org-wide teams might get cluttered or overwhelming. Maybe option D could give more control by grouping employees strategically instead of everyone in one team. That might actually help optimize interactions by making chats more relevant rather than just throwing everyone together. Could be worth considering if they want a more manageable approach long term.
Option C makes sense since it instantly connects everyone in a single team.
HOTSPOT Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No. 
I’m with the crowd on A and B being true—they’re pretty foundational statements about cloud security. For C, I’m not convinced because it seems to assume all cloud setups have the same capabilities, which isn’t always the case. D is too narrow; it talks about a specific service feature that might not apply universally, so I’d say no there. If the question isn’t explicitly about one cloud provider, D feels off. Overall, going by general principles makes A and B safe bets, while C and D need more context to be confidently marked yes.
I agree that D seems too narrow since it talks about a specific service. I’d say A and B are true because they match basic cloud security concepts, but C feels off as it generalizes too much.
DRAG DROP A company plans to implement Microsoft 365 Apps. The company has the following productivity requirements:
• Provide feedback on a presenter's body language.
• Provide recommendations on spelling and grammar
You need to recommend the Microsoft 365 feature for each requirement Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. 
Definitely Presenter Coach for body language, Editor for spelling and grammar.
I'd say Presenter Coach is the go-to for body language feedback since it analyzes your delivery, while Editor nails spelling and grammar checks across apps. Ideas seems less focused on these specific needs.
DRAG DROP You are investigating Microsoft 365 services and capabilities. Match each scenario to itsMicrosoft 365 service. To answer, drag the appropriate Microsoft 365 service from the column on the left to its scenario on the right. Each Microsoft 365 service may be used once, more than once, or not at all. 
Some scenarios might mention collaboration, but if they don’t specify a team or group setting, OneDrive is safer for personal file storage. Also, if there’s anything about calendars or mailboxes, Exchange Online fits best. For cases focused on teamwork and shared document libraries, SharePoint stands out. I’d drop Teams only if the scenario talks about chat or meetings explicitly. So a quick check: no chat or meeting = probably not Teams; shared files for groups = SharePoint; single-user files = OneDrive; email and calendar = Exchange. That helps clear things up without overthinking it.
If a scenario involves email communication, Exchange Online is the obvious choice. For anything about document collaboration in a shared workspace, SharePoint fits better than OneDrive.
A company plans to migrate to Microsoft 365. You need to advise the company about how Microsoft provides protection in a multitenancy environment. What are three ways that Microsoft provides protection? Each correct answer presents part of the solution.
B imo, since Azure AD is definitely about authorization and RBAC at the tenant level, which helps isolate access. E also makes sense because isolating mailbox databases by tenant would add a strong security boundary. A seems legit too since BitLocker is commonly used for encrypting data at rest on servers. C is off because TLS protects data in transit, not at rest, so that can be dropped. D feels wrong because Azure AD doesn’t really operate at the transport layer for access control. F contradicts the isolation principle, so it’s unlikely they mix mailboxes from different tenants in the same d
Maybe D, B, and E? B and D both mention Azure AD providing authorization and RBAC, but at different layers. I think Microsoft really focuses on Azure AD to control access at the tenant level and also at the transport layer to secure communications. E seems right because isolating mailboxes per tenant in Exchange Online is a good way to protect data in a multitenant setup. A sounds okay but BitLocker is more about disk encryption, not really tenant-level protection. TLS in C is more about data in transit, so that’s probably out.
A company is evaluating Microsoft 365. You need to describe the features of Microsoft Bookings. What are two features of Microsoft Bookings? Each correct answer presents part of the solution.
Maybe B and A too? Teams integration is a given, but I heard Bookings can do call notifications, not just SMS. So A might be valid if it’s about phone alerts.
It’s B and C for me too. Bookings definitely hooks into Teams to set up virtual meetings easily, and SMS notifications are a nice touch to keep clients reminded without relying solely on email. A doesn’t sound right because phone call notifications aren’t really a built-in feature here, and D is out since Yammer isn’t connected to Bookings for meetings. So B and C seem like the best fit based on what Bookings offers.
A company assigns a Microsoft 365 license to each employee. You need to install Microsoft Office 365 ProPlus on each employee device. Which three methodscan you use? Each correct answer presents a complete solution.
Option E works because users can install directly from the portal once licensed. Option A also fits since SCCM supports deploying Click-to-Run from local sources, not just MSI.
D imo, the Office Deployment Tool is definitely the way to go for customizing installs, so D makes sense. Also, E works since users can self-install if they have licenses. B and C use MSI which isn’t compatible here.
HOTSPOT You are evaluating Office 365 ProPlus for a company. For each of the following statements, select Yes if the statement is true. Otherwise, select No. 
I’d say No for the statement about one-time purchase since Office 365 ProPlus is subscription-based, so you don’t get to keep it forever with a single payment. Also, the part about personal use being free doesn’t add up—this is licensed for business use, so it’s definitely not free for individuals. The update statement should be Yes because with the subscription, you get continuous feature updates, not just security patches. The renaming to Microsoft 365 Apps for Enterprise matches what I’ve seen in official docs, so that’s a straightforward Yes.
Auto updates yes, subscription means no perpetual license access.
HOTSPOT Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No. 
I’d say No for the first one because M365 groups aren’t the same as security groups, so that statement feels off. The second seems more accurate since guest access is limited by default.
Kinda tricky without seeing the full context for each statement.
HOTSPOT A company plans to deploy Microsoft 365. You need to identify the appropriate collaboration solution for each task. Which solution should you choose for each task? Toanswer, select the appropriate options in the answer area. 
Task A fits Teams since it’s designed for group chatting and teamwork. Task B is SharePoint because it supports document libraries and workflows. Task C matches OneDrive, which is best for personal file storage and sharing.
Agree SharePoint for B since it offers better version control and metadata than Teams.
HOTSPOT You manage point-of-sale terminals that run Windows 7. You must upgrade the terminals to Windows 10. Terminals must not be upgraded again for at least five years. You have thefollowing requirements: Perform consistent scheduling of upgrades and updates across all devices. Minimize costs. You need to prepare for the upgrades. What should you use? To answer, select the appropriate options in the answer area. 
Option A seems best for consistent, cost-effective control without cloud reliance.
I’m doubting B since these terminals sound like they’re not cloud-managed devices. WSUS (A) is a safer bet to control updates without extra subscription fees, which fits the cost and stability needs better.