Free Microsoft Fundamentals MS-900 Actual Exam Questions - Question 1 Discussion
Question No. 1
A company has a Microsoft 365 subscription that includes Office apps.
A user has identified a new issue while workingwith an app. When the user attempts to create a
support request, the following message displays:
You need to determine the cause of the error message.
What is the cause?
A user has identified a new issue while workingwith an app. When the user attempts to create a
support request, the following message displays:
You need to determine the cause of the error message.
What is the cause?
Select one option, then reveal solution.
US
KY
Karan Y.
2026-02-19
C/D? The error points towards permissions, so if the user can’t submit a support request, it’s probably because they’re not in the global admin role required for that action.
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NZ
Naveed Z.
2026-02-11
C/D? The message looks like it’s about permissions rather than the account or license itself, so I’m thinking the user might not have the right admin role to submit support tickets. If it were about the company’s support plan (Premier), I’d expect a clearer note on that. So probably C is more likely since global admin role usually has all support rights.
0
KN
Kevin N.
2026-01-16
Option C, feels like it's about admin roles blocking access.
0