Refund Policy

Last updated: January 1, 2026

Thank you for shopping at DumpsBox. We want to ensure that you are 100% happy with your purchase.

1. 100% Money Back Guarantee

We offer a 100% money-back guarantee if you fail your exam after using our practice materials. To claim a refund, you must provide:

• Proof of purchase from DumpsBox.
• Official result slip from the certification provider showing a failing grade.

2. Eligibility Conditions

Refund requests must be submitted within 30 days of your exam date. The exam date must be within 90 days of your purchase date. We do not offer refunds if you did not take the exam or if you passed the exam.

3. Non-Refundable Items

Some items may be non-refundable, including:

• Downloadable software products once the license key has been revealed/activated.
• Services that have already been performed.

4. Processing Time

Once your return is received and inspected, we will send you an email to notify you that we have received your request. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.

5. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at [email protected].