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Free Microsoft MB-280 Actual Exam Questions - Question 4 Discussion

Question No. 4

You manage a Dynamics 365 Sales environment where users can only view and edit their own
records.
User2 is assisting with User1’s opportunities while User1 is on vacation. User1 remains the owner of
User1’s opportunities.
User2 has reported that they CANNOT update User1’s opportunities.
You need to diagnose the issue.
What should you do?

Select one option, then reveal solution.

Irfan G.

2026-02-14

D imo, because Owner teams let multiple users share the same ownership privileges without reassigning the record. Since User1 owns the opportunities, adding User2 to an Owner team that includes those records should let them update without changing ownership. Access teams (A) do grant rights but require configuration per record, which might not be set up here. Owner teams feel like a cleaner way to handle this for vacation cover without messing with Access team setups or reassigning records.

Irfan G.

2026-02-14

User2 can’t update because they don’t have explicit rights. Adding User2 to an Access team (A) would grant edit permissions without changing ownership, which fits the scenario perfectly. A.

Karan N.

2026-01-23

A seems like the best call here. Access teams are designed to give users edit rights on specific records without changing ownership. Since User1 still owns the opportunities, adding User2 to an Access team linked to those records would let them update without assigning ownership. D could work too, but Owner teams usually own the records collectively, which the question doesn’t say is happening. So A fits the scenario better if Access teams are enabled and configured.

Arjun I.

2026-01-20

Maybe D is the way to go. Owner teams let multiple users share ownership privileges on records without actually changing the owner. If User2 is on an Owner team that owns User1’s opportunities, they should be able to edit them. Since User1 remains the record owner, adding User2 to an Owner team could solve the access issue without reassigning records or relying on Access teams. Plus, Owner teams are designed for this kind of shared management scenario, so it fits the problem well.

Ash U.

2026-01-19

Option A makes sense since Access teams can grant edit rights without changing ownership.

Farhan Q.

2026-01-14

I’m leaning towards A here because Access teams let users share specific records without changing ownership. Since User1 keeps ownership, adding User2 to an Access team should give edit rights. Anyone else think B could work if Sales team has proper privileges?