Free Microsoft MB-280 Actual Exam Questions - Question 13 Discussion

Question No. 13
You created and published lead scoring models in the Dynamics 365 Customer insights - Journeys
application.
Your marketing team members inform you that they are NOT able to view the lead scoring insights.
You confirm the lead scoring models are published and are Live.
You need the marketing team to be able to view the lead scoring insights.
Select one option, then reveal solution.
US
SW
Sami W.
2026-02-19

The issue isn’t republishing, so B makes the most sense here.

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SW
Sami W.
2026-02-17

B/C? I agree B is the go-to since it’s about user access, but just to throw in a thought—if leads aren’t active, maybe the system isn’t generating or showing scores for them, which makes C possible. A and D don’t seem relevant since the models are already live and cleanup wouldn’t block viewing. Still, permissions are the usual suspect here.

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MH
Mohammad H.
2026-02-09

Maybe B. If the models are already live, then the issue is probably about permissions, not republishing or lead states. Without the right security role, the team won’t see any insights.

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AX
Ali X.
2026-02-09

B, since without proper roles, users won’t access lead scoring insights regardless of lead status.

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AX
Ali X.
2026-01-28

It’s B for sure. If the model is live and published, then the insights exist, but users can’t see them without the correct security role. The other options relate more to how the data is processed or cleaned up, not user visibility. Without the Lead Score Viewer role assigned, marketing team members won’t have permission to access those insights even if everything else is set up properly.

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UD
Usman D.
2026-01-23

Option B seems like the right pick because if the models are live, it’s likely a security role issue preventing access, not something with the data or cleanup settings.

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UD
Usman D.
2026-01-21

Maybe B, since the marketing team not seeing insights sounds like a permissions problem rather than data issues with active leads or republishing.

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MG
Mohammad G.
2026-01-18

I’m thinking it’s got to be about access, so B seems right. But what if the leads aren’t active? Would C stop the insights from showing even if the role is assigned?

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ML
Mohammad L.
2026-01-17

Feels like a permissions issue here, maybe B? If they can’t see insights, could be missing that Lead Score Viewer role. But not 100% sure if republishing or lead status matters more.

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