Free Microsoft Dynamics MB-230 Actual Exam Questions - Question 6 Discussion
HOTSPOT You use Dynamics 365 for Customer Service administrator. You plan to create Voice of the Customer surveys. You need to determine which survey question feature is needed to complete the design of the survey. Which survey features should you use? To answer, select the appropriate survey type in the dialog box in the answer area. NOTE: Each correct selection is worth one point. 
I think D makes more sense since it covers branching and logic, which are key for customizing question flow. B looks more like just rating scales without the advanced question controls needed here.
I think B is the right pick for question types since it mentions rating scales, which are common question features. D seems more about survey flow, so for question features, B nails it better.
I’d say D fits because it covers branching and logic, which are key for question features. B looks more like a basic survey type without those detailed question controls.
I’d rule out A and C since they don’t really address specific question features, more like overall survey types. B and D seem to fit better for detailed question types and response handling.
B and D work best here.