Free Microsoft Dynamics MB-230 Actual Exam Questions - Question 11 Discussion
Question No. 11Drag & Drop
DRAG DROP A company uses Dynamics 365 Customer Service and Microsoft Teams. A project requires the creation of an automated tool to provide recommendations when addressing specific client needs. The tool must be interactive and allow agents to best serve their client base. All communications will be run through Teams chat You need to configure the smart assist chatbot In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order. 
Options
AUpdate the chatbot messaging endpoint.
BConfigure the chatbot App settings file.
CPublish the webapp to the Microsoft Azure tenant.
DEnable the Teams channel.
ESet the Smart Assist Admin configuration.
FTest the chatbot.
Drag an item to a target. Click × to remove.
Answer Area
Target 1
Drop item here
Target 2
Drop item here
Target 3
Drop item here
Target 4
Drop item here
Target 5
Drop item here
Target 6
Drop item here
US
TF
Tom F.
2026-01-16
Looks pretty straightforward, I’d start with setting up the bot in Power Virtual Agents first.
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