Free ISC2 CCSP Actual Exam Questions - Question 7 Discussion
To align with ITIL and ISO/IEC 20000-1 standards, which measure should the operations team prioritize
to improve service availability?
I’m thinking A and C can be dropped since monolithic apps and relying only on native tools usually trap you with one vendor. So it’s really between B and D—but B’s about encryption, which doesn’t directly tackle lock-in or interoperability.
Good point on avoiding vendor lock-in. Also, B is definitely out since minimizing encryption hurts security rather than helping interoperability, so D feels like the safest bet here.
Maybe D makes the most sense since using open APIs helps keep things flexible and avoids being stuck with just one vendor’s tools. A and C actually do the opposite by making you more dependent on a specific provider’s setup. B is off-topic because encryption doesn’t really impact vendor lock-in or interoperability directly. So from a security and practical standpoint, standardizing on open, interoperable APIs is the way to go here.
Maybe D again, since open and interoperable APIs let you move between providers easier. A and C tie you down more, so they don’t fit the goal of avoiding lock-in.
B tbh doesn’t fit since minimizing encryption weakens security, not interoperability. D’s the only one that really helps different clouds work smoothly together without locking you in.
D makes most sense here to avoid vendor lock-in with open APIs.