Free CompTIA Server+ SK0-005 Actual Exam Questions - Question 15 Discussion
Users report that the FinanceApp software is not running, and they need immediate
access. Issues with the FinanceApp software occur every week after the IT team
completes server system updates. The users, however, do not want to contact the
help desk every time the issue occurs. The users also report the new MarketApp
software is not usable when it crashes, which can cause significant downtime. The
technician who restarted the MarketApp software noticed it is running under a test
account, which is a likely cause of the crashes.
INSTRUCTIONS
Using the Services menu provided, modify the appropriate application services to
remedy the stated issues.
FinanceApp on Automatic startup might avoid weekly downtime after updates.
I agree that FinanceApp needs to be set to Automatic startup so it launches after updates without manual intervention. But for MarketApp, since the crashes happen due to running under a test account, the fix isn’t just restarting the service but making sure it runs under the correct user account with proper permissions. Just restarting won’t help if the account isn’t changed. So both services need different settings changed, not just a restart or startup type tweak.
FinanceApp should be automatic start, MarketApp needs the correct user, not test account.
For FinanceApp, setting the service startup type to Automatic looks like the key fix since it needs to run right after server updates without manual restarts. For MarketApp, changing the service to run under a proper account instead of that test account should stop those crashes, so modifying the logon info makes sense here. Just restarting won’t solve it long-term if it’s running under the wrong user. Both changes match the problem description and should keep these apps stable moving forward.
For FinanceApp, setting the startup type to Automatic makes sense since updates likely cause restarts. For MarketApp, changing the service to run under the right user instead of that test account should fix the crashes.
For FinanceApp, maybe setting its service to automatic start could prevent weekly downtime after updates. For MarketApp, definitely switching the service from the test account to a proper user might stop those crashes.
Are we supposed to only focus on restarting services, or should we also change which account the services run under to fix those crashes? The MarketApp issue seems tied to the test account.