Free Cisco 300-810 Actual Exam Questions - Question 2 Discussion
reports that they cannot control their desk phone from the Cisco Jabber client. Which action must
the engineer take to verify the service connections of the Cisco Jabber client?
I’m thinking B might also be a strong choice here since the XML settings reveal the URLs Jabber uses to connect to services like the desk phone. If those URLs are wrong or missing, that could explain why phone control isn’t working. Just checking connection status (A) might show if it’s connected but won’t confirm if the right services are configured. Could the issue be more about the service configuration rather than just connection status?
A, it shows all active connections clearly in Jabber.
Maybe D here, because TFTP settings often hold the configuration files that Jabber uses to find and connect to services like phone control. Checking those could confirm if Jabber is pulling the right info from the server. The other options focus more on XML or connection status, but TFTP is where the client’s getting its main config, so it’s worth verifying there.
B Checking XML settings can give insight into service URLs Jabber uses, which helps verify if the client is trying to connect properly to phone control services.
Option A sounds right since Show Connection Status usually gives you the service connection info. Not sure why they mixed up with XML or TFTP in other options.