Free Cisco 300-810 Actual Exam Questions - Question 10 Discussion
new branch location report that 'cannot locate server is displayed when they launch the client When
the engineer manually configures the server settings on a client, the dient logs in successfully. The
Cisco IM and Presence servers are located across the WAN at the corporate HQ Which action
resolves the issue?
D imo, the key is that Jabber relies on the _cisco-uds_tcp SRV record for server discovery. If clients at the branch can login only after manual config, it suggests they can’t automatically locate the IM and Presence servers via DNS. Adding the _cisco-uds_tcp SRV record to the branch DNS would help clients find the service without needing manual setup. Options A and B don’t address discovery directly, and C’s _collab-edge record is more for Expressway or external edge services, not internal IM&P server location.
C imo. The issue sounds like Jabber can’t automatically find the server, and adding the _collab-edge SRV record usually helps clients locate the Cisco Collaboration Edge services, especially from remote sites. Since manual config works, it means DNS-based auto-discovery is broken. D could be relevant but _cisco-uds is more for Unified Directory Services, which feels less related here. The core problem is the client can’t find the server via DNS, so fixing that with the right SRV record (C) seems the way to go.
Maybe D since _cisco-uds_tcp is related to Cisco UDS services for Jabber.
D