Free ServiceNow CSA Actual Exam Questions - Question 11 Discussion

Question No. 11
What action will allow you to personalize layouts of columns in a list?
Select one option, then reveal solution.
US
IF
Imran F.
2026-02-20

I'm thinking C because context menus often hold view personalization options in many interfaces, making this a likely general method for column layout tweaks. C

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IF
Imran F.
2026-02-16

Maybe D makes more sense since right-clicking a column header is a common way to customize views, and it feels more intuitive than going through menus. C could be too generic.

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DD
David D.
2026-02-13

It’s D, right-clicking headers usually gives direct column layout controls.

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DD
David D.
2026-02-09

Maybe C, context menus usually offer quick personalization options in lists.

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DD
David D.
2026-01-29

C, usually the context menu under View handles personalization most straightforwardly.

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DD
David D.
2026-01-29

It’s C. The context menu under View commonly manages layout changes, so it fits the usual approach for personalizing columns without extra clicks. D feels less standard for this task.

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AG
Adeel G.
2026-01-28

Maybe D because right-clicking headers often gives quick column layout options.

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AX
Andrew X.
2026-01-27

It’s A for me. Clicking the gear icon usually brings up all the settings you need to tweak column layouts directly without hunting through menus.

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NL
Noah L.
2026-01-27

A seems more detailed and formal for personalizing columns.

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NL
Noah L.
2026-01-17

C imo, sounds like the quickest path in a lot of software to personalize views. But honestly, the question could use a better explanation on what exactly “personalize” means here.

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