Free ServiceNow CSA Actual Exam Questions - Question 10 Discussion
Question No. 10
What feature do you use to specify which users are able to access a Service Catalog Item?
Select one option, then reveal solution.
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Ravi I.
2026-02-12
A/B? B seems too broad since it’s a role for general access, while A could be more specific by controlling read permissions. D still fits, but A might be worth considering if it restricts viewing rights.
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Sam O.
2026-01-29
It’s D, since User Criteria filter access based on user details, not just roles.
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Sam O.
2026-01-29
Maybe A, because "Can Read Role" sounds like a permission setting tied directly to who can access content.
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Sami W.
2026-01-26
D, since user criteria targets access by user attributes, not just broad roles.
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Sami W.
2026-01-25
D, because roles like B give general access, but the actual filter for who can order specific items is set by User Criteria.
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Sami W.
2026-01-21
D imo, roles are broader, but User Criteria fine-tunes item access.
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Ryan G.
2026-01-15
Looks like D, User Criteria, controls access here. Not A-that’s about reading roles. D
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