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Free ServiceNow CIS-SM Actual Exam Questions

The questions for this exam were last updated on January 7, 2026

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Question No. 1
You have run Service Mapping discovery against a customer service and discovered the CI in the
image. The customer indicates that Apache should have an outgoing connection to Tomcat. Which
one of the following could be the issue?
CIS-SM practice exam questions
Select one option, then reveal solution.
Question No. 2
Which of the following are methods used to initiate discovery on a service? (Choose three.)
Select all that apply, then reveal solution.
Question No. 3
In Event Management, which of the following rules allows for automatic task creation?
Select one option, then reveal solution.
Question No. 4
Which one of the following best describes the process that Service Mapping uses to run a command
on a target device?
Select one option, then reveal solution.
Question No. 5
In Service Mapping, when discovery is started, what is the execution strategy used to run
Identification Sections?
Select one option, then reveal solution.
Question No. 6
In ServiceNow Discovery, which one of the following phases is the server RAM value discovered?
Select one option, then reveal solution.
Question No. 7
Predictive Intelligence provides which one of the following benefits?
Select one option, then reveal solution.
Question No. 8
Which of the following are potential benefits when implementing Service Mapping? (Choose four.)
Select all that apply, then reveal solution.
Question No. 9
When a Windows Server is reclassified from the Server [cmdb_ci_server] table to the Windows
Server [cmdb_ci_win_server] table, which one of the following describes the process that occurred?
Select one option, then reveal solution.
Question No. 10
Which one of the following platforms is a MID Server most commonly installed on?
Select one option, then reveal solution.
Question No. 11
In Service Mapping, which one of the following is true if host discovery fails on the entry point
configuration item?
Select one option, then reveal solution.
Question No. 12
Which one of the following best describes the definition of an Entry Point?
Select one option, then reveal solution.
Question No. 13
What is the purpose of the Application Readiness Dashboard in the Service Mapping Workspace?
Select one option, then reveal solution.
Question No. 14
Which one of the following in the CMDB Identification and Reconciliation application allows a CMDB
administrator to specify authorized data sources that can update a CMDB table or a set of table
attributes?
Select one option, then reveal solution.
Question No. 15
Which one of the following Linux commands can be used by a non root user to return the process ID
listening on port 8080?
Select one option, then reveal solution.