Free ServiceNow CIS-ITSM Actual Exam Questions - Question 5 Discussion
Management Database Classes?
C, it’s the only one that combines hierarchy and detailed table info.
C, since only it shows both the class hierarchy and detailed table info.
It’s C because only the CI Class Manager lets you see both the class hierarchy and the table details together, which the other options don’t fully cover. Dependency View just shows links, not definitions.
Option C stands out because CI Class Manager is built to provide a detailed view of both class hierarchy and table definitions in the CMDB. The other options like Reports or Application Menus don’t really offer that level of detail. Dependency View is more about showing how classes relate rather than displaying full definitions or the whole hierarchy. So if you want to explore everything from top to bottom, CI Class Manager is the right tool for that.
D imo, Dependency View helps visualize how classes connect, which is part of exploring the hierarchy. CI Class Manager is good, but for seeing relationships and dependencies, D is useful too.
It’s C because CI Class Manager is made to give a detailed look at class structures and tables, unlike Reports or Menus which don’t show the full hierarchy. Dependency View mainly shows relationships, not full definitions.
C, seems like CI Class Manager fits best for this.