Free ServiceNow CIS-ITSM Actual Exam Questions - Question 15 Discussion
Question No. 15
Where should an admin go to view all of the search queries entered by users in the knowledge
search?
search?
Select one option, then reveal solution.
US
JK
John K.
2026-02-19
C/D? The knowledge queries app (C) sounds like it would specifically focus on user search queries, but the search logs app (D) might have broader tracking including other search types. Not sure which is more complete though.
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JK
John K.
2026-02-11
It’s C since the knowledge queries app probably collects all user searches more directly.
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ML
Mason L.
2026-01-31
C/D? The knowledge queries app sounds like it might track user queries directly, but search logs also make sense. I’d pick D since logs usually keep detailed search data.
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ML
Mason L.
2026-01-25
It’s D because search logs specifically track user search activity, unlike feedback or view tables which focus on other data types. That direct relation makes D the best fit here.
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CC
Chris C.
2026-01-15
D
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