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Free Sales-Cloud-Consultant Actual Exam Questions

The questions for this exam were last updated on January 7, 2026

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Question No. 1
Universal Containers uses Sales Territories and is working with a consultant to reassign Accounts into
new territories.
Which attribute of Sales Territories should the consultant consider when developing the new
territory model?
Select one option, then reveal solution.
Question No. 2
The project at Universal Containers is almost finished and now it is time to test the changes and
updates that have been made before go-live.
Partial and Full sandboxes are unavailable.
Where should the consultant recommend testing be conducted?
Select one option, then reveal solution.
Question No. 3
A consultant for Universal Containers is preparing to migrate the company's legacy CRM to Sales
Cloud. The admin for the previous system is enthusiastic about Sales Cloud and driving the
objectives of the implementation, but end users have expressed dissatisfaction about moving to a
new platform.
How should the consultant determine and validate their approach with end users?
Select one option, then reveal solution.
Question No. 4
Cloud Kicks wants to set up contacts and accounts, where contacts can be associated to multiple
accounts.
Which configuration allows for this setup?
Select one option, then reveal solution.
Question No. 5
Universal Containers has a fiscal year that starts in February and ends in January. The SVP of sales has
reinforced how important it is to measure the sales teams’ performance based on this fiscal year and
has asked how Sales Cloud can support this request.
Which solution should the consultant recommend?
Select one option, then reveal solution.
Question No. 6
Universal Containers (UC) hired a consulting company to implement Sales Cloud. This will be the
third CRM application UC has used in the past years. Employees have failed to adopt the previous
two applications.
Which step should be part of UC's plan to help drive adoption of Sales Cloud?
Select one option, then reveal solution.
Question No. 7
Cloud Kicks is restructuring its sales teams to align with its product lines. Each sales rep will focus
only on the accounts they've been assigned.
Sales reps will run specific product upsell processes.
Which action should the consultant take to support a successful sales team transition?
Select one option, then reveal solution.
Question No. 8
Northern Trail Outfitters (NTO) wants to start tracking orders accounts in Sales Cloud. NTO has hired a
consultant to complete the project.
What should the consultant take into account when implementing sales orders?
Select one option, then reveal solution.
Question No. 9
Cloud Kicks wants its sales operations team to place orders United States customers in Sales Cloud.
The sales ops team needs calculate sales tax on the orders. Sales tax is a complex calculation based
on tax law that may change at any time.
What should the consultant recommend to meet the requirement?
Select one option, then reveal solution.
Question No. 10
What is a consideration when enabling Multiple Currencies?
Select one option, then reveal solution.
Question No. 11
Cloud Kicks wants to assign territories in bulk to Opportunities.
What should the consultant do to meet the requirement?
Select one option, then reveal solution.
Question No. 12
Cloud Kicks (CK) has requested a Statement of Work (SOW) that clearly details who will train users on
new features and how the training will be delivered.
Which section of a SOW should the consultant discuss with CK to meet the requirement?
Select one option, then reveal solution.
Question No. 13
Cloud Kicks' (CK) global sales operations team has to export reports from Salesforce and manipulate
them in Excel to convert regional deals to the correct currency conversion. CK wants to
generate accurate reporting directly in Sales Cloud.
After enabling Advanced Currency Management, what should the consultant do next?
Select one option, then reveal solution.
Question No. 14
The consultant at Cloud Kicks has successfully implemented Einstein Lead Scoring. The VP of sales
wants to see the effectiveness of this new functionality.
What should the consultant do to fulfill this request?
Select one option, then reveal solution.
Question No. 15
Cloud Kicks wants to enable Person Accounts.
What does the consultant need to do before enabling Person Accounts?
Select one option, then reveal solution.