Free Salesforce Plat-101 Actual Exam Questions - Question 14 Discussion
contact?
It’s A because the Activity Timeline tracks calls, emails, and meetings with the contact, giving a full interaction overview. The Details Tab just holds static info, so it’s less relevant here.
A for sure, it shows actual communications, not just record changes.
A. Contact History mostly tracks record changes, not interactions. The Activity Timeline clearly lists emails, calls, and meetings, so it’s the best fit for interaction details.
A vs C? Contact History seems more about edits and updates, not actual conversations. Activity Timeline shows real interaction details, so it fits better for tracking communication history.
It’s A since the Activity Timeline logs actual communications, not just edits.
A. The Activity Timeline is definitely the spot that captures actual interactions like calls, emails, and meetings. The Details Tab is more about static info, and Contact History usually tracks changes to the record itself, not communications. So if you want to see how a contact was engaged with, A is the best fit.
A Activity Timeline makes the most sense since it shows calls, emails, and meetings with the contact, giving a fuller picture of interactions than just data changes or static details.
It’s A for me. The Activity Timeline usually shows a summary of all the touchpoints like calls, emails, and meetings with the contact, which is exactly what “interactions” means here. Contact History seems more about tracking changes or updates to the contact record itself, not the communications. The Details Tab is definitely just static info, so that’s easy to eliminate. So between these, Activity Timeline fits best as a comprehensive view of interactions.
A vs C? I’d rule out B for sure since the Details Tab is more about static info like address or job title. The Activity Timeline sounds like a running list of calls, emails, tasks, which fits the idea of seeing interactions over time. Contact History sounds possible too, but might be more for changes or updates rather than all interaction types. Going with A here.