Question 1

Cloud Kicks (CK) advises its diverse set of clients on how to use Experience Cloud. With new
regulations taking effect, many of CK's clients want an easy and cost effective way to set up a site and
gather their customers' communication preferences.
Mow should CK help compile these preferences?

Accepted Answer

B

Explanation: To set up a site and gather their customers’ communication p

Question 2

A consultant is setting up an experience for a client in a new org. The client insists on using standard
profiles for external users.
Which step is required in order to use standard profiles in an experience?

Accepted Answer

A

Explanation: To use standard profiles in an experience, the step that is required is to enable the “Allow using standard external profiles for self-registration, user creation, and login” option in Setup. A profile is a collection of settings and permissions that determine what users can see and do in Experience Cloud. Standard profiles are predefined profiles that come with Salesforce and cannot be edited or deleted. To use standard profiles for external users in an experience, you need to enable the “Allow using standard external profiles for self-registration, user creation, and login” option in Setup, which gives you access to use standard profiles such as Customer Community User or Partner Community User.

Question 3

What are two Salesforce recommendations for setting up partner roles in large orgs? Choose 2 answers

Accepted Answer

B, C

Explanation: Two Salesforce recommendations for setting up partner roles in large orgs are B and C. Partner roles are roles that are assigned to partner users who access your Experience Cloud site through a partner account. A partner account is an account that has the Is Partner checkbox enabled. To set up partner roles, you should create them in a separate branch in your Role Hierarchy, which allows you to isolate partner data from internal data and control partner visibility and access. You should also grant partner users access to the partner account using a Sharing Rule, which allows you to share records owned by internal users with partner users based on criteria that you define.

Question 4

What is a prerequisite for creating a user that has a Partner Community license?

Accepted Answer

C

Explanation: A prerequisite for creating a user that has a Partner Community license is to enable the account as a partner account. To do this, you need to have the ‘’Enable as Partner’’ action on the Account page layout. This will allow you to convert an existing account or create a new account as a partner account.

Question 5

Which three permissions are included for a delegated administrator? Choose 3 answers

Accepted Answer

A, D, E

Explanation: Three permissions that are included for a delegated administrator are A, D, and E. A delegated administrator is a user who has limited administrative privileges to perform certain user management tasks on behalf of an administrator. A delegated administrator can create and edit external user records, generate new passwords for external users, and manage permission sets for external users on their account. A delegated administrator cannot manage object access or add external users to multiple accounts.

Question 6

The Salesforce Administrator at Universal Containers (UC) has set up topics. UC is going through a
rebranding phase and wants to simplify topics but keep articles that have been assigned to the
topics.
How should the Salesforce Administrator accomplish this?

Accepted Answer

B

Explanation: To simplify topics but keep articles that have been assigned to the topics, you need to merge similar topics in Content Management. This will allow you to combine two or more topics into one and update the articles that have been assigned to the merged topics.

Question 7

Northern Trail Outfitters (NTO) is planning to create an HR desk for its employees. The Technology
team recommend using Experience Cloud to build the HR help desk app.
What should NTO consider when building the HR desk app?

Accepted Answer

C

Explanation: When building an HR help desk app using Experience Cloud, you need to consider some points, such as: HR user profile is not only available in Employee Cloud with Employee permission set license. HR user profile is a standard profile that can be used with any user license type that supports Experience Cloud access. In order to protect employee privacy, the HR help desk app does not need to be created in a different org than the main org. You can use sharing settings and permissions to control who can access what data in your org. In order to leverage organizational structure, the HR help app must be created in the main org. This will allow you to use role hierarchy and public groups to share data based on your org structure. HR user profile is not only available in Enterprise and Performance Editions with HR permission set license. HR user profile is available in any edition that supports Experience Cloud.

Question 8

What does a system administrator need to do when creating Experience Cloud users?

Accepted Answer

A

Explanation: To create Experience Cloud users, you need to add them to an account as contact records. Then, you can enable them as Experience Cloud users and assign them a user license and profile.

Question 9

DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business
advisor. DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers

Accepted Answer

A, B

Explanation: Financial Services Community permission set license is a license type that allows users to access Financial Services Cloud objects and features, such as policies, claims, referrals, and goals. Insurance Agent Portal Lightning template is a template that is designed for insurance agents who need to manage their leads, opportunities, policies, claims, and referrals. These two features are available for DR to implement a solution involving insurance agent persona.

Question 10

A consultant is in the process of designing the sharing and visibility model for Cloud (CK) new hiking
site built on experience Cloud. The consultant knows that CK plans to use the Customer Community
License type.
What limitations should the consultant consider related to sharing and visibility for this license type?

Accepted Answer

A

Explanation: The limitation that the consultant should consider related to sharing and visibility for the Customer Community license type is A. The Customer Community license type is a license type that allows external users to access your Experience Cloud site through a customer account. Customer Community users have limited access and visibility to data in your Salesforce org, and they cannot use roles or sharing rules to share records. To share records with Customer Community users, you need to use Sharing Sets, which are features that allow you to share records based on common account or contact fields.

Question 11

Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees
using Experience Cloud. Most employees either work in sales or service and currently use Salesforce.
Which user license should be recommended for CK's employees to access Experience Cloud sites?

Accepted Answer

B

Explanation: To access Experience Cloud sites, CK’s employees should use the Salesforce Unlimited user license. This license allows employees to access Salesforce and Experience Cloud sites with the same login and credentials. It also provides unlimited custom objects, tabs, and apps, as well as enhanced storage and support. The Salesforce Unlimited user license is the most comprehensive and flexible license for Salesforce users.

Question 12

DreamHouse Realty (DR) recently created a site for potential buyers. DR has a rich knowledge base
organized in data categories and now plans to make those Knowledge articles available to site users.
Which two steps does DR need to take in order to ensure that new articles show up in the site on an
ongoing basis without manual intervention?
Choose 2 answers

Accepted Answer

B, C

Explanation: To make Knowledge articles available to site users, you need to map topics to data categories and enable the “Share on Sites” setting. Topics are labels that you can assign to articles to make them easier to find and organize. Data categories are a way of classifying articles based on a predefined hierarchy. You can map topics to data categories, so that when you assign a topic to an article, it automatically inherits the data category visibility settings. The “Share on Sites” setting allows you to share articles with public users on your site.

Question 13

Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for
new hires. Which two things should NTO consider when creating the onboarding app? Calculator
Choose 2 answers

Accepted Answer

B, D

Explanation: Experience Cloud can be used for employee apps, such as an onboarding app for new hires. However, there are some considerations when creating an employee app, such as: Not all Chatter posts inside Chatter groups within the employee app will be available in the main org. Only posts in public groups or groups that are shared with the main org will be visible in both places. Chatter posts related to a record will be available in the employee app as well as the main org. However, users need to have access to the record in both places to see the posts.

Question 14

Ursa Major Solar would like to use three Record Detail components on a page to display object
details for the Account, Case, and Opportunity objects for the user who is logged in to the company’s
portal. When they drop the components on the page, they are not getting the desired results.
What is causing this issue?

Accepted Answer

A

Explanation: The reason for this issue is that the Record Detail component populates the recordID associated with the object for the page template, so this component will not work for this use case. The Record Detail component is a component that displays the fields and values of a record on your Experience Cloud site. The recordID is a unique identifier that specifies which record to display. The Record Detail component uses the recordID associated with the object for the page template, which means that it can only display one record per object per page. For example, if you have a page template for Account, you can only display one Account record on that page using the Record Detail component. To display multiple records of different objects on a page, you need to use other components, such as Related List or Record List.

Question 15

Ursa Major Solar (UMS) recently went through a major rebranding effort that resulted in a new
company logo along with new brand colors. UMS wants to update brand colors across all of its sites.
The sites are built with Lightning templates.
Which tool should the Experience Cloud consultant recommend to make these changes?

Accepted Answer

C

Explanation: To update brand colors across all of its sites, UMS should use the Site Builder tool. Site Builder is a tool that allows you to edit the look and feel of your Experience Cloud sites using a drag-and-drop interface. You can change the theme, layout, components, and branding of your sites without coding. Site Builder also supports Lightning templates, which are responsive and modern templates for Experience Cloud sites.

Free Experience-Cloud-Consultant Actual Exam Questions