Free Salesforce Administrator ADM-201 Actual Exam Questions - Question 9 Discussion
system. This process needs to be reviewed by managers and directors.
Which two tools should and administrator configure?
Choose 2 answers
Maybe A and C. Approval Process (C) for the review part is a no-brainer, and Quick Action (A) could help users start expense reports easily in Salesforce before sending them out.
C/B imo since approval handles reviews, outbound messages automate data push.
C/D? The approval process definitely fits for the review by managers and directors, and email alerts help notify them quickly. Outbound message (B) could work only if the HR system can receive SOAP messages, which isn’t clear here. Quick Action (A) seems more about user interface shortcuts, not about automated workflows or integration. So C and D make more sense to me since they cover the approval and notification parts well without depending on the external system’s integration specifics.
C/D? Approval Process covers the review part by managers and directors, while Email Alert can notify them effectively. Outbound Message might be too technical if system compatibility isn’t clear.
B/C? Outbound Message makes sense for sending data to an external system automatically, and Approval Process fits the need for managers and directors to review expense reports. Quick Action feels more like creating records quickly, and Email Alert might notify but doesn’t handle approvals.