Free PMI PgMP Actual Exam Questions - Question 14 Discussion
problem occurred?
It’s B for sure. A flowchart literally shows the process steps in order, so you can see exactly where something went off track. Pareto diagrams (D) just rank problems by frequency, which doesn’t help figure out how the problem happened. Trend analysis (C) looks at patterns over time but doesn’t pinpoint the cause directly. Rework (A) is about fixing defects, not analyzing their origin. So, for understanding how a problem occurred, flowcharting is the only tool that really breaks down the process in a useful way.
Maybe C, since trend analysis shows patterns over time that hint at problem causes.
Option B seems solid since flowcharting lays out the whole process visually and helps trace exactly where things went wrong step-by-step. That breakdown is key to figuring out how a problem occurred. While Pareto (D) shows which issues are most frequent, it doesn't really show the cause-and-effect flow in the process like a flowchart does. So for tracking the actual root cause and the sequence of events, B feels like the better fit here.
It’s B because flowcharting breaks down the process step-by-step, making it easier to spot where the problem actually happened, rather than just knowing how often like a Pareto diagram.
It’s D because Pareto diagrams focus on pinpointing the major causes behind quality problems by showing their frequency, which can help identify how the problem occurred more effectively than just mapping steps.
Makes sense that B is a strong choice, but I’d also throw in D. Pareto diagrams help highlight the biggest causes affecting quality by showing which issues happen most often. While flowcharting maps the steps, the Pareto can point to where you should focus your investigation first. So for figuring out how the problem occurred, D could also be effective by narrowing down key problem areas.
B imo. Flowcharting really helps break down the process step by step, so you can spot exactly where things went sideways. The other options don’t pinpoint the problem’s origin as clearly—rework just fixes it after the fact, trend analysis looks at patterns over time without showing specific cause, and Pareto diagrams highlight major issues but not how they happened. For figuring out how the problem occurred, mapping the workflow with a flowchart makes the most sense.
I agree with the flowcharting part, option B. It visually maps out the process step-by-step, making it easier to see where things might have gone wrong. Rework just fixes the problem, trend analysis looks at data over time, and Pareto diagrams prioritize issues but don’t really explain how the problem happened. So B makes the most sense here.
Not sure if the question means during identifying the root cause or after spotting the issue. Are they asking for something that helps trace the problem back? If so, I’d guess B. Flowcharting.