Free PeopleCert ITIL-4-DPI Actual Exam Questions s - Question 9 Discussion

Question No. 9
Which concept or activity involves reviewing data to identify what is working well and what needs to
be done differently?
Select one option, then reveal solution.
US
ZJ
Zain J.
2026-02-20

This feels like C to me since it’s about checking performance and adjusting, not just setting a plan or vision. Improvement covers that ongoing review cycle well. C

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ZJ
Zain J.
2026-02-18

Maybe B makes sense too, since planning often involves looking at current data to decide next moves, not just setting goals or visions. It’s about figuring out what steps to take based on what’s working or not.

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MO
Mason O.
2026-02-18

A/B? I’m thinking it’s not just improvement because that’s more about making changes after the review. The actual review part sounds like planning, where you analyze data to decide what steps to take next. Direction and vision seem less about the concrete review process and more about overall goals or long-term outlook. So, reviewing data to figure out what’s working and what’s not feels more like a planning activity before acting on it.

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MO
Mason O.
2026-02-16

It’s C, since improvement always involves evaluating data to tweak actions.

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MT
Mohammad T.
2026-02-13

C, because improvement is about continuously assessing what works and what doesn’t.

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AD
Amir D.
2026-01-15

Looks like C fits best, reviewing data for improvements.

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