Free PeopleCert ITIL-4-DPI Actual Exam Questions s - Question 6 Discussion
in an effort to demonstrate expertise.
Which TWO are the MOST LIKELY consequences of this behaviour?
Decisions take longer
Employee morale improves
Decisions are made quickly
Employee morale suffers
D vs C? I’d rule out B and A because quick decisions seem unlikely if the manager’s always jumping in. Between C and D, morale suffering makes sense since the team might feel undercut. But deciding if decisions are slower or faster is tricky. If the manager tries to show expertise by taking control, it probably slows things down because it adds an extra step and limits team input. So I’m leaning more toward D – longer decision times and worse morale.
D imo, handling tough issues personally likely slows decisions and hurts morale.
D imo, because a manager doing all the tough stuff slows things down and makes the team feel like their skills don't matter, which hurts morale.
I’m with D too. If the manager always steps in, decisions slow down and the team feels undervalued, which kills morale. So, 1 and 4 seem the right picks.
Probably D because taking on everything causes delays and frustrates skilled team members.
Option D makes sense because if the manager takes on all the tough problems themselves, decisions probably take longer since they’re bottlenecked there. Also, I think the team’s morale could drop since professionals might feel undervalued or micromanaged when their manager tries to show off expertise instead of trusting them. Does anyone else agree or think there’s more to consider here?