Free PeopleCert ITIL-4-DPI Actual Exam Questions s - Question 2 Discussion
difficult to align the activities of the IT divisions with the organization's objectives.
How can the organization ensure that all IT activities are aligned with the organization's objectives?
It’s D for me. Getting direct feedback from IT and organizational leaders across regions helps catch misalignments early and ensures that local challenges and priorities aren’t overlooked. Without this kind of two-way communication, even well-set objectives might drift apart in practice. Plus, feedback loops create a dynamic way to adapt goals rather than just impose them top-down. This makes alignment more responsive and practical, especially in a global setup.
I get why C is popular, but B seems solid since focusing on risk in line with appetite keeps IT efforts practical and tied to what matters most organizationally. B
Makes sense to me that D helps gather real input, so option D.
C. I agree with the focus on cascading objectives because without clear, aligned goals at every level, it’s tough to keep everyone on the same page. Plus, this method provides a clear line of sight from top-level strategy down to daily tasks, which is crucial for global teams. D is more about feedback but doesn’t guarantee alignment as much as having solid objectives that link directly to the overall strategy. Feedback helps but can be inconsistent or slow, while clear objectives create a framework for consistent action.
It’s C because setting objectives that cascade down ensures clear alignment at every level.
C vs D, both kinda make sense but C feels more structured.