Free PeopleCert ITIL-4-DPI Actual Exam Questions s - Question 10 Discussion

Question No. 10
An organization is mapping a value stream for an IT service. In the current map, the same activity is
repeated multiple times. When identifying opportunities to remove waste from the value streams, it
has been determined that several days could be removed from the delivery time by eliminating
repeated work.
What is this an example of?
Select one option, then reveal solution.
US
AS
Ali S.
2026-02-20

C, it’s classic workflow optimization by cutting duplicate tasks.

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SB
Shoaib B.
2026-01-24

Probably C here as well. If the same activity pops up multiple times and wastes days, that’s a clear sign the workflow isn’t efficient. Fixing this by cutting out repeated work is classic process optimization. The other options don’t really fit since they focus on goals or practices, not fixing actual workflow inefficiencies.

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SB
Shoaib B.
2026-01-20

Maybe C makes sense because removing repeated work directly improves how smoothly the process flows, cutting down delays. Repeating tasks usually means the workflow isn’t optimized.

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SB
Shoaib B.
2026-01-17

C

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