The questions for this exam were last updated on January 7, 2026
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Just-in-time (JIT) procurement is normally preceded immediately by:
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Question No. 2
Linkages of organizations, people, procedures and systems involved in getting products to customers, are called:
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Question No. 3
The concept behind zero inventory is called.
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Question No. 4
The technique that is used to take into account or to control the fact that different patients with the same diagnosis might have additional conditions that could affect how well they respond to treatment is called:
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Question No. 5
The most desirable method of evaluating a supplier is:
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Question No. 6
During the first meeting of the team some members are shy, what should the leader do to manage this?
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Question No. 7
Asking one of the team members to present the quarterly presentation infront of the board of directors of your hospital is considered which type of employee motivator:
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Question No. 8
Collection of data about diagnosis, diagnostic tests and symptoms are characteristics of
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Question No. 9
The most frequent error made by top management, when dealing with system variation, is
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Question No. 10
The unbroken line of authority that links all persons in an organization is called:
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Question No. 11
Customers are very important in any business because
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Question No. 12
A 60 years old woman was visiting her husband in the ICU when she slipped on a wet floor and fractured her arm. The responsibility in this situation lies upon:
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Question No. 13
Put in order the stages of performance improvement team: I- Norming. II- Performing. III- Storming. IV- Forming.
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Question No. 14
The main challenge for improving patient safety is
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Question No. 15
Your teem has established a project to decrease medication errors in the paediatrics department. Data has been collected regularly for 5 months now. You would like to know the rate of progress the project is achieving. The best way to use is