The questions for this exam were last updated on January 7, 2026
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The “Method” category of Root Causes on a Fishbone Diagram is primarily used to generate ideas as to the possible causes for defects by the ____________.
Select one option, then reveal solution.
Question No. 2
The formula Y = f(Xn) is a method of expressing the concept that the output of a process is a function of all the __________________?
Select one option, then reveal solution.
Question No. 3
The “Equipment” category of Root Causes on a Fishbone Diagram would be used primarily used to generate ideas as to which of the following are possible causes for defects?
Select one option, then reveal solution.
Question No. 4
A Belt has determined that the loan application does not need to be reviewed by accounting thereby improving the number of applications a loan processer can handle. According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.
Select one option, then reveal solution.
Question No. 5
As we identify customer and supplier requirements for a SIPOC we are urged to use the RUMBA approach which stands for _____________, Understandable, Measurable, Believable and Achievable.
Select one option, then reveal solution.
Question No. 6
To minimize waste through the application of Lean Principles we do which of the following?
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Question No. 7
Y, the output of a process, is the ______________ variable while Xn, the various inputs to a process, are the _____________ variables.
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Question No. 8
Process Capability is defined based on customer requirements, defect free performance and output over time.
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Question No. 9
SIPOC stands for Suppliers, Inputs, ___________ , Output and Customers.
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Question No. 10
At the beginning of a project we must keep in mind there are basically three views of a process: What you THINK it is, What it ACTUALLY is and What is DOCUMENTED.
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Question No. 11
As part of a Visual Factory plan _____________ are created and utilized to identify areas in need of cleaning and organization.
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Question No. 12
If a set of data is generally centered relative to the targeted value but is rather widely disbursed it would be said to be _____________.
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Question No. 13
A 5 Why Analysis is used to help identify possible defect causes when which one of the below listed tools is created?
Select one option, then reveal solution.
Question No. 14
Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?
Select one option, then reveal solution.
Question No. 15
As we identify customer and supplier requirements for a SIPOC we are urged to use the RUMBA approach which stands for Reasonable, Understandable, _____________, Believable and Achievable.