Question 1

A BigFix Administrator will be performing an upgrade in a Distributed Server Architecture (DSA) environment. Which of the following steps should be taken during this upgrade process?

Accepted Answer

C

Explanation: In a BigFix Distributed Server Architecture (DSA), the upgrade process must be performed sequentially to maintain database integrity and ensure successful replication. The primary server acts as the master database source. Therefore, it must be upgraded first to update the core components and database schema to the new version. After the primary server has been successfully upgraded and its services are running, the secondary (replica) servers can then be upgraded to the same version. This specific order prevents replication failures that would occur if a secondary server with a newer schema attempted to replicate with an older primary server.

Question 2

Which of the following is the correct upgrade process when performing a BigFix Windows Root server upgrade that uses a remote database?

Accepted Answer

D

Explanation: When upgrading an HCL BigFix Root Server on Windows that utilizes a remote database, the installation process involves updating the database schema. To perform these modifications on the remote SQL server, the user account running the installer on the BigFix server must have the necessary permissions. The sysadmin fixed server role in SQL Server is required to ensure the installer can successfully connect to the remote database and apply all necessary schema changes, create or modify database objects, and update data as part of the upgrade.

Question 3

The Big Fix Diagnostics Tool performs a complete test on the server components. When can this tool be run?

Accepted Answer

D

Explanation: The BigFix Diagnostics Tool is an administrative utility included with the HCL BigFix Server installation. Its primary purpose is to allow administrators to perform comprehensive health checks and gather diagnostic information on the server components at any time. This tool can be executed directly via the command line on the root server (BESAdmin.exe /diagnostics) or initiated remotely through a specific task in the BES Support site. Its availability is not restricted to initial setup or support-only scenarios, making it a standard utility for ongoing server maintenance and troubleshooting.

Question 4

How can the Relay Diagnostics page be secured?

Accepted Answer

D

Explanation: The Relay Diagnostics page can be secured by setting a password. This is accomplished by assigning a value to the BESRelayDiagnosticsPassword client setting on the relay computer. When this setting is configured, accessing the diagnostics page (http:// :52311/rd) will prompt for authentication. The username is fixed as 'rdadmin', and the password is the value assigned to the setting. This method secures the page by restricting access to authorized users without disabling its functionality.

Question 5

BigFix Console operators have various rights and restrictions when activating, deactivating and modifying analyses. Which of the following statements is valid?

Accepted Answer

B

Explanation: The HCL BigFix platform enforces a strict security model based on action ownership. When an analysis is activated, it creates an ongoing action to gather data. According to BigFix permissions, only the operator who originally created an action or a Master Operator can stop (deactivate) that action. This fundamental principle ensures that Non-Master operators cannot interfere with or halt the administrative tasks initiated by their peers, thereby maintaining operational integrity and clear accountability within the deployment.

Question 6

Which type of operators are allowed to create an analysis?

Accepted Answer

D

Explanation: The HCL BigFix platform utilizes a granular Role-Based Access Control (RBAC) model for managing operator privileges. The ability to create, edit, or delete an analysis is not granted to all operators by default. This specific capability is controlled by the "Can Manage Analyses" permission. While Master Operators possess this permission inherently, it can also be assigned to Non-Master Operators through custom roles. Therefore, the defining requirement is having the specific permission, not the operator's master or non-master status.

Question 7

Which of the following must be performed by the Site Administrator?

Accepted Answer

C

Explanation: The Site Administrator is a special Master Operator account, created during the initial installation, that holds the private key for the entire HCL BigFix deployment. This role is uniquely responsible for managing the core configuration and security of the platform. Setting and modifying global system options, such as database connections, server settings, and advanced configuration parameters via the BigFix Administration Tool, are tasks that affect the entire infrastructure. These critical functions are reserved exclusively for the Site Administrator to ensure the stability, security, and integrity of the BigFix environment.

Question 8

An administrator managing BigFix on a Windows Root server is planning an automatic upgrade of the
BigFix platform to version 10.0.8.
Which of the following is the best way to update all of the BigFix installers that were originally
created by the Installation Generator during the initial BigFix Server install?

Accepted Answer

D

Explanation: The recommended and most efficient method for updating the BigFix installation packages (Console, Agent, Relay) on the root server is by using the dedicated Fixlet provided in the "BES Support" site. When a new platform version is released, HCL publishes a Fixlet, such as "Updated Windows Installation Folders - BigFix version 10.0.8 Now Available!", which automates the process. Taking action on this Fixlet ensures that the correct files are downloaded and placed in the appropriate wwwrootbes\Installers directory, making them available for future component deployments and upgrades. This leverages the native automation capabilities of BigFix for self-management.

Question 9

What is the purpose of the Four Eyes Approval feature?

Accepted Answer

C

Explanation: The Four Eyes Approval feature, officially named Action Approval in HCL BigFix, is a security control mechanism. Its primary purpose is to enforce a two-person approval workflow for deploying actions. This ensures that no single console operator can unilaterally execute a potentially high-impact task, such as deploying a patch or changing a configuration, on managed endpoints. An action proposed by one operator must be reviewed and explicitly approved by a second, authorized operator before it can take effect, thereby enhancing operational oversight and reducing the risk of error or unauthorized activity.

Question 10

A BigFix administrator plans to deploy multiple Relays in the environment. Some of these Relays
must support the clients in large remote offices and must be configured as high scale Relays. The
other Relays will be deployed in small remote offices using the standard Relay configuration.
What is the maximum number of endpoints that can be supported for the standard and high scale
Relay configuration?

Accepted Answer

C

Explanation: According to the official HCL BigFix capacity planning documentation, a standard Relay configuration is designed to support a maximum of 1,000 endpoints. For environments requiring greater capacity, such as large remote offices, a Relay can be tuned for high-scale performance. This high-scale configuration, which involves adjusting settings like BESRelayHTTPServerMaxConnections, BESRelayHTTPServerMaxWorkers, and BESRelayHTTPServerMinWorkers, allows a single Relay to support up to 5,000 endpoints. These values represent the recommended upper limits to ensure stable performance and timely communication within the BigFix infrastructure.

Question 11

While testing a new Task with the following Action Script you discover that line 5 of the Action Script always fails. https://kxbjsyuhceggsyvxdkof.supabase.co/storage/v1/object/public/file-images/HCL-BF-PRO-10/page_5_img_1.jpg Which of the following reasons is the cause of this error?

Accepted Answer

C

Explanation: The Action Script first successfully creates and moves a file to c:\runme.bat. The script then executes this file. Following the execution, the script uses the appendfile command to create a new temporary file (appendfile) and then attempts to move it to c:\runme.bat. The HCL BigFix move command is designed to fail if the destination file or directory already exists. Since c:\runme.bat was created in a previous step and not deleted, the second move command fails because the destination file exists.

Question 12

Which of the following describes how to upgrade a stand-alone WebUI server?

Accepted Answer

B

Explanation: The correct procedure for upgrading a stand-alone WebUI server involves first stopping the WebUI service to release file locks and ensure a clean installation. The BigFix WebUI installer for the new version is then copied to and executed on the stand-alone WebUI server itself, not the main BigFix server. The installer detects the existing version and performs the upgrade. After the installation is complete, the WebUI service must be started again to resume normal operations.

Question 13

A Non-Master operator wants to create a Retrieved Property that is applicable to the computers that they are allowed to manage. How can they accomplish this task?

Accepted Answer

D

Explanation: The standard and recommended method for any operator, including a Non-Master operator, to create a new Retrieved Property is by creating an Analysis. An Analysis acts as a container for one or more related properties. Within the Analysis, the operator can define the property's Relevance expression and also use the Analysis's own relevance clause to target the specific set of computers that should evaluate and report on this property, aligning perfectly with the requirement to apply it only to computers they manage.

Question 14

Where is all the data stored that is retrieved by the BigFix Client?

Accepted Answer

B

Explanation: The HCL BigFix architecture is centralized. BigFix Clients on endpoints evaluate system properties and Fixlet relevance, then compile this data into reports. These reports are sent upstream, typically through Relays, to the root BigFix Server. The server's primary role is to process these incoming reports and write all the aggregated data into the backend database (e.g., Microsoft SQL Server or IBM Db2). This database acts as the central repository and single source of truth for the entire deployment, storing all endpoint information, content, and action history.

Question 15

Which of the following command polling interval should be avoided to prevent performance issues?

Accepted Answer

B

Explanation: The command polling interval, configured via the BESClientCommCommandPollInterval setting, dictates how frequently a BigFix client checks for new actions or commands from its relay. Setting this interval too low causes clients to communicate excessively with the BigFix infrastructure. This frequent polling significantly increases network traffic and the processing load on relays and the root server, which can lead to severe performance degradation across the entire deployment. The official HCL BigFix documentation explicitly warns against setting this value below 900 seconds (15 minutes) to maintain a stable and performant environment.

Free HCLSoftware HCL-BF-PRO-10 Actual Exam Questions