Free Cisco 820-605 Actual Exam Questions - Question 2 Discussion

B imo, churn literally means customers leaving, so a drop in subscriptions makes the most sense financially. The other options don’t directly relate to the obvious revenue hit from lost customers.

B/C? I’m sticking with B since churn usually means losing subscribers, which hits revenue directly. But you could argue C in some cases if companies try to expand contracts to keep customers from leaving, so that’s a financial move linked to churn too. The rest don’t seem as clearly tied.

D imo, fewer customers might mean less need for discounts to keep them.

B, because losing customers means fewer subscriptions and less steady income.

Option B seems right because when customers churn, you lose subscribers, which directly lowers subscription numbers and revenue. The other options don’t really connect financially to churn.

Makes sense that B fits since churn means losing customers, which cuts subscriptions. Also, I'd rule out A and C because churn doesn’t usually cause service levels to rise or contracts to expand. D seems less likely too, since churn doesn’t directly impact discount levels. So, B looks solid from a financial perspective.

B imo, since churn usually means customers are leaving, so subscriptions drop. But does the question assume a specific context, like SaaS or telecom? That might affect the answer.