Free Cisco 820-605 Actual Exam Questions - Question 1 Discussion

Question No. 1
Which two actions should the Customer Success Manager take throughout the quarter to support
their customer? (Choose two.)
Select all that apply, then reveal solution.
US
WD
Will D.
2026-02-17

Actually, A can’t be right since just a green health index doesn’t guarantee no action is needed. C and D cover active management and problem-solving, which are essentials for ongoing customer success.

0
SX
Sohail X.
2026-01-26

C/D for sure, keeping proactive and solving problems fast matters most.

0
SX
Sohail X.
2026-01-26

Guessing B and C, since observing online image helps spot risks early besides updating the plan.

0
AE
Andrew E.
2026-01-16

Options C and D, keeping plans updated and handling issues promptly.

0