Free Cisco 700-805 Actual Exam Questions - Question 6 Discussion

Makes sense to avoid A since waiting until after expiry can cause gaps or issues. I’d go with B too because knowing what the customer needs right now is key before renewing. C and D seem too limiting—financing might be necessary and offering only parts could miss important elements. So yeah, B feels like the safest bet here.

It’s B, because you need to confirm their current needs before anything else.

B imo, you gotta understand what the customer really needs before renewing. Offering only parts (D) might miss some critical requirements, and waiting till after expiry (A) is just asking for trouble.

Starting discussions after expiry (A) seems risky; better to engage earlier.

Option B makes sense as it helps tailor the renewal to current needs, not outdated assumptions.

Makes sense to avoid A—waiting till after expiry just risks losing the customer or causing issues. Also, C is too restrictive since financing options can be key for some businesses to agree. D feels like cutting corners by not addressing the full scope. So B stands out because understanding the customer’s current needs sets the stage for a relevant and successful renewal.

I’m also ruling out A because waiting until after expiry could cause service gaps or customer dissatisfaction. C seems off since financing might be crucial for some clients to commit. D feels too narrow—just offering part of the solution might not cover their actual needs or create value. B stands out because understanding what the customer actually wants or needs is key to a successful renewal, right? Could validating business needs also help tailor financing or solution components better?

B imo, starting talks after expiry (A) seems risky for retention.

Makes sense to check their needs first, so B.

B imo, because if you don’t understand their current needs, you might renew a contract that’s outdated or irrelevant. D feels risky since cutting down the solution might miss important stuff.

B. Validating the customer's current business needs before renewing ensures the contract actually fits what they require now, rather than just pushing the old terms again. It’s about relevance, not just timing.

Not A, waiting until after expiry could risk losing the customer. B makes sense since understanding their current needs helps tailor the renewal properly.

Probably B, starting talks after expiry (A) sounds risky.