Free Cisco 700-805 Actual Exam Questions - Question 13 Discussion

B, E, and D. Training costs (D) can impact customer satisfaction and renewal likelihood, so it’s relevant alongside renewal rate and annual recurring revenue for subscription renewals.

B, E, and C seem more tied to subscription health than net new sales.

B, E, and A because net new sales show growth beyond just renewals.

It’s B, E, and C; close rate shows how well renewals are closed, which matters.

Option A is a good pick too because net new sales can include upsells which impact overall subscription revenue. Training costs (D) don’t really affect renewal decisions directly.

B, E, and C. Renewal rate (E) is a no-brainer since it directly shows how many customers stick around. Annual recurring revenue (B) tracks the ongoing income from subscriptions, which matters for renewals. Close rate (C) also plays in because it measures how well you convert potential renewals or upsells, impacting overall subscription health. Training costs (D) don’t directly affect renewal decisions, and net new sales (A) focus more on acquiring customers than keeping them, so they seem less relevant here.

B, E, and A.