Free Cisco 700-805 Actual Exam Questions - Question 12 Discussion

Good point about needing the team aligned first, so B seems solid here.

It’s D for me. You can’t plan anything without knowing what you’re working with, right? Downloading contract data gives a clear picture of what’s up and helps build a solid renewals strategy. Meeting the team or customers before knowing the facts might waste time or cause confusion. Once you have the data, everything else falls into place easier—assignments, meetings, and diagnoses all become way more focused and effective. Starting with data feels like the logical first step to avoid flying blind.

Option B feels right to sync the team before anything else.

B/C? Meeting the team (B) first helps clarify roles and resources, but you can’t really diagnose renewals (C) without their input. Starting with either feels crucial before diving into data or assignments.

D imo, you need the data first before assigning or meeting anyone.

Good point on internal alignment, but I’d say D first to get the facts straight before meeting anyone. D

It’s B for me. Without aligning the team first, jumping into contracts or customer talks might lead to mixed messages or duplicated efforts later on. Internal clarity feels key before any external steps.

C/D? I can see why starting with contract data (D) makes sense to get the facts straight, but I’m thinking meeting the customer first (C) gives real insights into their needs and mindset before even diving into strategy or internal meetings. Getting a direct read from the customer might highlight priorities or risks that contract data alone won’t show. So, maybe it’s better to do a renewals diagnosis upfront to tailor everything else afterward.

D makes sense too since knowing contract details guides the whole renewals plan effectively.

Option D seems solid too—downloading contract data first gives a clear picture of what's up before assigning roles or meeting customers. Knowing the details can shape the whole renewals strategy better.

Makes sense to start with internal alignment since that sets the foundation. So I’d say B, meet and confirm the AM, CSS, CSM, and their resources first.

B, coordinating internal teams first avoids missteps later on.

B, getting the team together sets the stage before diving into data or customers.

Option D seems like a logical first step, but I feel the explanation is too vague. Wouldn't you need more info on contracts before making any strategy? A better breakdown would help here.