Question No. 1
Which option does collaboration in context refer to?
design documents used to sell the solution
how customers purchase collaboration solutions
how the customer uses collaboration to address their needs
physical collaboration components
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Question No. 2
Which Cisco collaboration product is promoted as an agile teaming application?
Cisco Meeting Server
Cisco WebEx Event Center
Cisco Spark
Cisco Immersive Endpoints
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Question No. 3
Which option does team collaboration refer to?
all tools that allow members of a team single outlets for collaborating together on projects
specific and limited tools that allow members of a team multiple outlets for collaborating together on projects
all tools that allow members of a team multiple outlets for collaborating together on projects
specific tools that allow members of a team multiple outlets for storing isolated content on projects
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Question No. 4
How can you drive modernization within your customer's existing environment?
Hire an external consultant to convince the customer to modernize.
Provide support to end of sale products.
Remind customers that their competitors are modernizing.
Remind customers that they reduce operational risk by keeping current products with current support
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Question No. 5
Which action can increase the bottom line and add value to the customer?
Offer 24 hour TAC support free of charge
Offer a Cisco Software Services contract.
Offer unlimited warranties on all equipment.
Offer a discount for referrals.
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Question No. 6
Which Cisco platform provides all of the applications and integrations that other vendors have built?
Hybrid Media Services
Cisco API and Bot Plan
Spark Depot Marketplace
Cisco Spark Flex Plan
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Question No. 7
Which purpose of the Quick Pricing tool is true?
It obtains general design best practices.
It provides pricing guidance on the optimal solution.
It builds the BOM for you.
It provides detailed design options for Cisco Collaboration.
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Question No. 8
Which BOM tool must be referenced when design requirements are outside the scope of Cisco preferred architectures?
Cisco Preferred Architecture Design Overview
Cisco Solution Reference Network Designs Guide
Preferred Architecture Cisco Validated Design
Preferred Architecture Application Cisco Validated Design
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Question No. 9
Which option lists the messaging and meeting packages of Cisco Spark?
S1,S2, and S3
M1, M2, andM3
Flex1, Flex2, and Flex3
C1, C2, and C3
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Question No. 10
Which design resource allows you and the customer to view examples of collaboration solutions based on scenarios products, or experiences?
Project Workplace
HCS Configuration tool
Virtual Machine Placement tool
Quick Pricing tool
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Question No. 11
Which type of travel spending is categorized as good spending?
recontributing travel
revenue-generating expenses
external travel
internal travel
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Question No. 12
Which sales step identifies products that you think benefit the customer needs the most?
education
qualification
introduction
rapport
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Question No. 13
Which Customer Lifecycle touch point demonstrates commitment to the business objectives of a customer by suggesting complimentary solutions?
Maximize Customer Investment Value
Evaluate Expansion Opportunities
Identify Coverage Gaps
Capitalize on Renewals
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Question No. 14
Which step is the first in a converged architecture strategy and assessment?
Conduct network assessment based on KPIs.
Identify architecture gaps.
Apply benchmark metrics.
Perform business and technical analysis of infrastructure
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Question No. 15
Which Cisco product is a premised-based, cloud-managed telephone platform that targets the SMB market for partner recurring revenue?
Cisco Hybrid Media Services
Cisco Business Edition 6000
Cisco Spark Flex Plan
Cisco Business Edition 4000
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