Question 1

What do the Digital Workforce need to work effectively? (Choose all that apply.)

Accepted Answer

A, B, D

Explanation: An effective Digital Workforce requires a robust operational framework, similar to a human workforce. This framework, often defined in a Robotic Operating Model (ROM), includes clearly defined roles and responsibilities for governance and management (A). It must also have established operational processes for service management, including business continuity and disaster recovery plans to handle system downtime (B). Fundamentally, the Digital Workers (software robots) need a properly configured, stable, and secure technical environment to execute their assigned tasks reliably (D). These elements are essential for the scalability, resilience, and successful operation of an automation program.

Question 2

Which of the following best describes a Runtime Resource?

Accepted Answer

C

Explanation: A Runtime Resource, often referred to as a Digital Worker, is a Blue Prism client instance that executes automated processes. Its operation is managed from the Control Room, where processes can be initiated in two primary ways: either started manually by an authorized user for ad-hoc tasks or assigned to a schedule to run automatically at predefined times or intervals. This flexibility allows for both attended and unattended automation scenarios.

Question 3

Which of the following is not a phase in the Enterprise RPA Maturity Model?

Accepted Answer

B

Explanation: The Blue Prism Enterprise RPA Maturity Model, a core component of the Robotic Operating Model (ROM), outlines the journey of an organization in adopting and scaling its automation capability. This model consists of three distinct phases: Initialize, where the initial foundation and proof of value are established; Industrialize, where the capability is scaled with robust governance, standards, and a pipeline of opportunities; and Institutionalize, where RPA becomes a fully embedded, business-as-usual capability driving strategic transformation. The term "Industrious" is not a recognized phase within this official framework.

Question 4

In order to drive cultural adoption of the Digital Workforce it is important to: (Choose all that apply.)

Accepted Answer

A, B

Explanation: Successful cultural adoption of a Digital Workforce hinges on integration and collaboration, not coercion. Building strong relationships with business areas by understanding their needs and demonstrating value (A) is fundamental to gaining trust and buy-in. Furthermore, ensuring the RPA vision and brand are aligned with the overarching organizational strategy (B) positions the Digital Workforce as an enabler of corporate goals, rather than a siloed or competing initiative. This strategic alignment is crucial for securing executive sponsorship and fostering a unified culture that embraces automation as a core component of the business.

Question 5

Which of the following organizational models deploy delivery capabilities in multiple business areas? (Choose all that apply.)

Accepted Answer

A, C

Explanation: The question asks to identify organizational models where Robotic Process Automation (RPA) delivery capabilities are deployed in multiple business areas, rather than being centralized. The Divisional model is inherently decentralized, with each business division having its own autonomous RPA team responsible for the end-to-end automation lifecycle. The Franchise model is a federated or hybrid approach. A central Center of Excellence (CoE) provides governance, standards, and best practices, but individual business units (the "franchisees") have their own dedicated delivery teams to build and manage automations specific to their needs. Both models, therefore, involve deploying delivery capabilities across multiple business areas.

Question 6

Which of the following would not typically be a stakeholder in an RPA Governance Board?

Accepted Answer

B

Explanation: An RPA Governance Board (often part of a Centre of Excellence or a Design Authority) is primarily focused on the strategic, technical, and operational oversight of the automation program. Its core members typically represent the key functions required for successful delivery. This includes Business Representatives who own the processes and pipeline, IT Representatives who manage infrastructure and security, and the Head of RPA who leads the program. While Human Resources (HR) is a vital stakeholder in the broader change management and workforce transformation aspects of automation, they are not typically a standing member of the core governance board that makes decisions on technical standards, architecture, and pipeline prioritization.

Question 7

Which of the following statements best describe the Database Server? (Choose all that apply.)

Accepted Answer

A, D

Explanation: The Blue Prism Database Server is the core data repository for the entire environment. Its primary function is to act as a centralized storage location for all system components and data, including process and object definitions, user credentials, audit trails, and operational data like session logs and work queue items. The Control Room, which includes the Process Controller, queries this database (typically via the Application Server) to retrieve real-time status information, enabling the monitoring and management of Runtime Resources and their active sessions. Therefore, the database is both the central repository and a critical component used for monitoring activities.

Question 8

What does PDI Stand for?

Accepted Answer

B

Explanation: In the Blue Prism Robotic Operating Model (ROM), the PDI stands for Process Design Instruction. It is a low-level design document that translates the business requirements captured in the Process Definition Document (PDD) into a detailed technical specification for the development team. The PDI contains granular, step-by-step instructions, including application details, logic, error handling routines, and object layer design, that a developer needs to build the automated solution. It acts as the definitive blueprint for the build phase, ensuring the automation aligns precisely with the agreed-upon design and technical standards.

Question 9

Which of the following is an outcome of the Blue Prism Delivery Methodology?

Accepted Answer

A

Explanation: The Blue Prism Delivery Methodology is fundamentally designed to establish a robust and scalable automation capability. A core tenet of this methodology is the creation of a library of reusable components, primarily Business Objects. These objects are designed to be resilient, independently testable, and applicable across multiple processes. This object-oriented approach ensures that as the automation portfolio grows, new processes can be developed more quickly by leveraging existing assets. This reusability directly reduces future development effort, enhances maintainability, and lowers the total cost of ownership (TCO) for the automation program.

Question 10

A potential benefit of RPA is to provide “Superior Control, Governance and IT Security”. Which of the
following is one way Blue Prism provides this?
A Humans can focus on higher value judgement-based decision making and customer relationship

Accepted Answer

C

Explanation: Blue Prism provides superior control and governance through its robust role-based access control (RBAC) system. This system enables a clear segregation of duties (SoD) between different user roles, such as developers, testers, and operations/release managers. By enforcing that the individuals who build a process are different from those who can deploy and run it in the live production environment, Blue Prism establishes a critical IT security and governance control. This prevents unauthorized changes, reduces the risk of fraud, and ensures a fully auditable trail for all actions within the platform.

Question 11

What is the primary objective of the Developer?

Accepted Answer

B

Explanation: The primary objective of a Blue Prism Developer is to design, develop, and test automation solutions according to the standards and best practices defined within the Robotic Operating Model (ROM). This role is responsible for configuring robust and efficient process automations based on the Process Definition Document (PDD) and Solution Design Document (SDD). The developer also provides ongoing support for the deployed solutions, particularly during the initial hypercare period and for subsequent defect resolution, ensuring the delivered automation meets the business requirements.

Question 12

Which of the following statements best describes the “Build” stage of the Delivery Methodology?

Accepted Answer

C

Explanation: The "Build" stage of the Blue Prism Delivery Methodology is the phase where the actual development and configuration of the automation solution take place. Following the blueprint provided by the Solution Design Document (SDD), developers use the Blue Prism interactive client (Studio) to create the necessary Process and Visual Business Object diagrams. This stage involves writing the logic, configuring application interactions, and performing initial developer-led unit testing to ensure individual components function as designed. The primary output of this stage is the initial version of the automated process, which is then passed to the formal Test stage.

Question 13

Which of the following are responsibilities of the Head of RPA? (Choose all that apply.)

Accepted Answer

A, B

Explanation: The Head of RPA, often titled the Head of the Robotic Centre of Excellence (CoE), is a senior leadership role with ultimate accountability for the RPA capability. This individual is responsible for establishing the strategic vision for automation within the organization (A). Furthermore, they are tasked with delivering on this vision and taking full ownership of the resulting Digital Workforce, ensuring it aligns with business objectives and delivers value (B). This role is strategic, focusing on governance, stakeholder management, and the overall success of the RPA program rather than day-to-day technical tasks.

Question 14

“This model provides organizations with a fast route to deployment as experienced partners provide an end-to-end RPA service”. Which organizational model does this refer to?

Accepted Answer

A

Explanation: The Outsourced Managed Service model involves engaging an external, experienced partner to deliver the entire RPA capability as a service. This approach provides a rapid path to deployment because the organization can leverage the partner's pre-existing infrastructure, expertise, and resources. The partner handles the end-to-end process, from development and implementation to ongoing support and maintenance, allowing the client organization to realize benefits quickly without the need to build an internal team from scratch.

Question 15

Which of the following is the responsibility of the Head of RPA?

Accepted Answer

D

Explanation: The Head of RPA is a senior leadership role responsible for the overall success of the Robotic Process Automation capability within an organization. This role holds ultimate accountability for the entire RPA lifecycle and its strategic alignment. This includes operational accountability for delivering automated processes on schedule (A), managing organizational change and overcoming resistance from business or technical teams (B), and ensuring the RPA program delivers measurable performance benefits and continuously improves (C). Therefore, all the listed responsibilities fall under the purview of the Head of RPA, making 'All of the above' the most comprehensive and correct answer.

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