Question 1

You received the access request shown below. https://kxbjsyuhceggsyvxdkof.supabase.co/storage/v1/object/public/file-images/Atlassian_ACP-520/page_7_img_1.jpg You clicked "Grant access to Jira Software". Which statement is definitely true?

Accepted Answer

D

Explanation: When you click “Grant access to Jira Software” in the access request, the user is granted access to Jira Software only. They are not added to multiple product access groups, granted the User role for Jira Software, added to only one default group, or granted any Product Admin roles. Reference: Manage product access, [Manage users and groups]

Question 2

Which set of unique billable users will definitely be included in your bill for Atlassian Access?

Accepted Answer

C

Explanation: For Atlassian Access billing, users on paid plans, like the Confluence Enterprise plan, are included in the bill. Atlassian Access provides security and centralized administration across all Atlassian Cloud products. Users on free plans, deactivated accounts, and portal-only customers (who typically access only a service desk portal and do not use licensed seats) are not counted as billable users for Atlassian Access.

Question 3

You went to the "site-admins" group page. For the Confluence product on the ACME site, you unselected the User product role. What does this mean?

Accepted Answer

E

Explanation: By unselecting the User product role for Confluence, you are removing the site-admins group from the default groups that manage roles for that product1. This means that ACME site admins will lose their Confluence admin permissions, such as managing Confluence settings, space permissions, etc2. They will still be able to see Confluence users, but not edit their roles or access. Reference: Default groups and permissions, Confluence Admin Permission Levels Explained

Question 4

Your billing preview appears as shown. https://kxbjsyuhceggsyvxdkof.supabase.co/storage/v1/object/public/file-images/Atlassian_ACP-520/page_17_img_1.jpg In order to keep your license count in control, you just removed a user who had access to both products. What will happen to your subscriptions immediately afterward?

Accepted Answer

A

Explanation: Removing a user from an Atlassian Cloud Organization does not affect the subscription plan for the products. The subscription plan remains the same until you change it manually or it expires. The billing preview shows the estimated cost for the next billing cycle based on the current number of users and the subscription plan. If you remove a user, the billing preview will reflect the reduced cost, but the subscription plan will not change12 Reference = Manage product access, Manage your bill for Standard and Premium plans

Question 5

Two of the groups in your organization include: . jira-software-users-acme · jira-admins-acme Which statement is definitely true?

Accepted Answer

E

Explanation: The groups jira-software-users-acme and jira-admins-acme are default groups that are automatically created when you invite users to Jira Software or assign them the Jira admin role in your organization. The suffix acme indicates that the groups belong to the organization with the domain name acme.com. The groups are used to manage product access and permissions for Jira Software, but they do not imply anything about Confluence access or org admin privileges. Therefore, the only statement that is definitely true is that your organization has the Jira Software product. Reference : Default groups and permissions Users & Permissions | Jira Software.

Question 6

You deleted the group "jira-software-users-acme". Identify a possible impact in the Jira Software product.

Accepted Answer

B

Explanation: Deleting the group “jira-software-users-acme” means that all the users in that group lose their product access to Jira Software1. This means that they can no longer perform any actions that require the Jira Software User role, such as updating an agile board2. The other options are not directly affected by deleting the group, as they depend on other factors such as personal settings, Confluence permissions, service project roles, and API tokens. Reference: Manage product access Manage product roles Thank you for your visit.

Question 7

Laura went to Add People from within Jira.
She chose to invite Arjun to join Jira Software and Jira Service Management.
Arjun was able to join one of the products immediately but needed admin approval for the other.
What accounts for this difference?

Accepted Answer

A

Explanation: The “Invite anyone” setting allows users to invite anyone to join a product without admin approval. If this setting is enabled for one product but not the other, then Arjun can join the former product immediately but will need admin approval for the latter product. Reference Invite anyone to your site Specify how users get site access

Question 8

Five users performed the following tasks: https://kxbjsyuhceggsyvxdkof.supabase.co/storage/v1/object/public/file-images/Atlassian_ACP-520/page_15_img_1.jpg How many of these users are definitely org admins?

Accepted Answer

A

Explanation: Only Bob and Emily have performed tasks that are exclusive to org admins. However, Emily’s task could have been performed by a site admin as well. Therefore, only Bob is definitely an org admin. Reference = [Manage an organization with the admin APIs] and [Manage API tokens for your Atlassian account] [Verify a domain to manage accounts] and [Manage verified domains] [Manage users, groups, permissions, and roles in Jira Cloud] and [Manage role and product permissions] [Create an application tunnel to your self-managed instance] and [Configure required connections and upstream ports] [Manage site-level permissions] and [Manage global permissions]

Question 9

You just created a sandbox for Jira Service Management and copied data from production. Which statement is definitely true?

Accepted Answer

A

Explanation: When you copy data from production to a sandbox, the user permissions and groups are also copied. This means that project admins from production can access and manage the same projects in the sandbox. However, customers and agents from production cannot log into the same portals or projects in the sandbox, because we disable app links, external email notifications, and integrations with Bitbucket and Slack. Attachments and comments are also not copied to the sandbox, unless you choose to copy with media files. Reference = Manage product sandboxes, Copy data to sandbox

Question 10

A Cloud organization has two sites and products as shown. https://kxbjsyuhceggsyvxdkof.supabase.co/storage/v1/object/public/file-images/Atlassian_ACP-520/page_23_img_1.jpg Which statement is definitely true?

Accepted Answer

D

Explanation: :

Question 11

Your organization has multiple sites and Ann is a user. The domain of Ann's email address is not verified. What is possibly true about Ann's account?

Accepted Answer

A

Explanation: If Ann’s email domain is not verified by your organization, it means that you do not own or manage her account. However, she may have a managed account in another organization that has verified her domain. In that case, you cannot enforce security policies, deactivate, or delete her account12. Reference: Verify a domain to manage accounts Solved: Verify domain - Missing accounts

Question 12

Holly just signed up for a new Confluence Cloud site. What was definitely created along with the site?

Accepted Answer

D

Explanation: When Holly signed up for a new Confluence Cloud site, two groups were definitely created along with the site. These are the default groups for Confluence: confluence-users and site-admins. The confluence-users group grants access to Confluence and allows users to create and edit pages. The site-admins group grants administrative privileges for Confluence and allows users to manage global settings, templates, permissions, and more12 Reference = Manage product access, Manage groups

Question 13

Your organization only has Jira Software. You are viewing a list of names under Directory > Users. The status for Jim shows as "Invited". Which statement is definitely true?

Accepted Answer

A

Explanation: When a user is invited to join a product or site, they automatically get an Atlassian account. The status “Invited” means that the user has not accepted the invitation yet, but they already have an account created for them. Reference: Accept the invitation to join your service project team Customer is not receiving invitation emails when invited to a Service Management project

Question 14

You are viewing a list of names under Directory > Users. The status for Rolf shows as "Active". Which statement is definitely true?

Accepted Answer

B

Explanation: The status “Active” means that the user has an active account and can access the products they have been granted access to1. It does not imply anything about the user’s group membership, account type, last login time, or product access. Reference: Manage users in your organization

Question 15

Martha needs to be able to use and update global templates and blueprints. Which product access configuration is correct for Martha? https://kxbjsyuhceggsyvxdkof.supabase.co/storage/v1/object/public/file-images/Atlassian_ACP-520/page_14_img_1.jpg

Accepted Answer

D

Explanation: Martha needs to be able to use and update global templates and blueprints. The correct product access configuration for Martha is Confluence Administration with Product admin role. This role allows her to manage global templates and blueprints, as well as other site-wide settings for Confluence. She also needs the User role for Confluence to access and edit pages. Reference = Manage product access, Administer global templates

Free Atlassian ACP-520 Actual Exam Questions